Food, Relationships and Your Intercultural Communication
In today's hyper-connected and digitally evolving world, mastering the art of global communication in the hospitality industry has never been more crucial. This captivating keynote explores how food, storytelling, and intercultural understanding can drive exceptional guest experiences and long-term business success.
Duku Forè brings a unique and powerful perspective rooted in his direct experience as the founder of HNH Wholesalers, a supply business that works with major hotel and hospitality clients including Marriott, Star Hotels, and Brisbane Showgrounds. From fulfilling complex procurement requests to developing trust across cultural lines, Duku understands firsthand the relational depth and agility required to thrive in the hospitality sector.
His journey in this industry hasn’t been defined by scale alone, but by the way he’s built relationships—one handshake, one conversation, one meaningful connection at a time. In a world where technology mediates most interactions, Duku argues that relationships are still at the heart of hospitality—and food is one of the most universal bridges we have.
This session weaves together practical insights and real-world experiences to help hospitality professionals embrace cultural diversity, build meaningful business relationships, and develop entrepreneurial agility in an increasingly competitive global market.
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The Human Touch in a Digital Hospitality Space
How to preserve authentic, personalised service in a world dominated by apps, automation, and AI. Duku explores how digital tools can enhance—but never replace—the warmth of human connection.
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From One Pair of Shoes to Government Clients
Duku shares how he built HNH Wholesalers from the ground up, including the scrappy early days of knocking on doors with one polished pair of shoes—and how that persistence led to securing major clients in the hospitality space.
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Entrepreneurship in Hospitality
Learn how to develop an entrepreneurial mindset that embraces resilience, adaptability, and innovation—whether you're starting out or scaling an established brand.
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Relationships as the Foundation of Hospitality
Gain practical strategies for building long-lasting relationships with clients, guests, and partners that go beyond transactions and create memorable experiences.